customer support
Business & Finance

Everything You Need to Know About Customer Support Outsourcing

Outsourced customer service refers to a company that uses a third-party provider and their agents (or AI-powered chatbots) to handle inbound and outbound calls and nonverbal communication with customers. Customer Service/Support Outsourcing teams are typically part of a call center service. Legal Obligations When hiring a customer support outsourcing company, make sure to check the…

book
Business & Finance

How Much Does a Hardcover Book Printing Cost?

A book with stiff protective covers (usually made of binder’s board or thick paperboard coated in buckram or another type of fabric, heavy paper, or occasionally leather) is called a hardcover or hardback. The hardcover book printing cost is based on several factors. These include the production and setup costs. The setup costs involve the…